Support
We're here to help
Need help with an order, a key, or your account? Here's how to reach us.
Contact
- Email: support@gmarketplace.io
- Discord: join our server for the fastest response
Before you contact us
- Have your order number ready (you can find it in your account under Recent orders).
- For non-working keys, attach your uninterrupted activation video - see the Refund Policy.
- Check the FAQ - many questions are answered there.
Response time
We aim to respond within 24 hours. Discord boost and pending key orders are processed manually and updated in your Library.